What We Collect and Why We Hold It
When you create an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record transaction references attached to each deposit or withdrawal so that your
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account wallet stays accurate and disputes can be resolved cleanly. As you browse the platform, our servers log device type, IP address, and session activity. We use this to detect unusual access patterns and keep your account secure. We do not sell your personal data to
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third parties. Data shared with payment processors like bKash, Nagad or Rocket is limited strictly to what those processors need to complete your transaction. We retain account data for as long as your account is active and for a period afterward as required by applicable financial
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and legal obligations. You can request a full summary of the data we hold about you at any time by contacting our support team. Eligibility to use our platform — and therefore the scope of data we process — depends on your local law and the
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regions where our services are available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.